2 thoughts on “World’s best airline complaint letter

  1. quick tip:

    give hat tips.
    a hat tip is like a blog footnote – you let people know where you got your info from.

    so a hat tip for this post would have been…

    (h/t soph)

    or you could have done it intext:

    A friend just posted this on her blog.

    it’s better to link to the exact post as well rather than just the main address… this all helps the internet to get more netty! you’ll increase her readers and increase your readers

    anyway… it’s obvious i should be doing something else!!

    ps – i read the letter too… very funny!! i love how she keeps saying richard the whole way through

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